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Privacy policy

Version: September 2026 · Edition: 3.2 · Applies to: ai-edu.ch

1. Controller

The controller within the meaning of the applicable data-protection laws, in particular the Swiss Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR), is:

Reto Lutz
Sole proprietorship "ai-edu"
Switzerland

Email: contact@ai-edu.ch
Phone: +41 77 289 52 45

You can contact me at any time with questions about data protection.

2. Principles of data processing

Based on Article 13 of the Swiss Federal Constitution and the data-protection provisions of Swiss federal law (DSG), every person has the right to privacy and to protection against misuse of their personal data.

I follow these principles:

  • Lawfulness: I process data only on a lawful basis.
  • Purpose limitation: Data is only collected for specified, explicit purposes.
  • Data minimisation: I only collect the data I actually need.
  • Accuracy: I keep your data up to date and correct.
  • Storage limitation: Data is kept only as long as necessary.
  • Integrity and confidentiality: I protect your data appropriately.

3. Data collection on this website

3.1 Server log files

Every time you access my website, information is automatically recorded and stored in server log files. This includes:

  • Browser type and version
  • Operating system
  • Referrer URL (previously visited page)
  • Hostname of the accessing computer
  • Date and time of the server request
  • IP address (anonymised)

This data cannot be assigned to specific persons and is used to ensure smooth operation and to improve my services.

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).

3.2 Hosting

This website is hosted by Netlify, Inc. (USA). Servers are located in various data centres worldwide. Netlify processes data under the EU Standard Contractual Clauses.

4. Cookies and audience measurement

4.1 Cookies

I do not set any cookies of my own. If you actively load the booking calendar on the contact page, Cal.com may set its own cookies – that calendar is deliberately loaded only after your click, with no connection made before that.

4.2 Cookie-free audience measurement

To understand which content is being read, I use Plausible Analytics – open-source analytics software that I run myself. The analysis runs on my own server in Switzerland, is anonymous and does not recognise individual people.

What this means in practice:

  • No cookies: For audience measurement, no cookies are set and nothing is written to browser storage.
  • No identifier: No persistent identifier is generated that would make you recognisable across visits.
  • No IP storage: Your IP address is not stored. It is only used to derive your country and then discarded.
  • No analytics provider: The analysis is not passed to any analytics vendor. It is stored solely on my own server in Switzerland.
  • Transport path: The measurement request goes directly to my server, delivered via Tailscale, which provides the encrypted connection. Tailscale only transports it and runs no analysis of its own – see section 8.1.
  • What is collected: Page visited, referring page, country and region, browser, operating system and device type. Browser, operating system and device type are derived from the user agent string, which is itself not stored.

Legal basis: Overriding legitimate interest in privacy-preserving audience measurement (Art. 31(1) revFADP; for data subjects in the EU Art. 6(1)(f) GDPR). No cookies are set and nothing that would make you recognisable is stored on your device; measurement is carried out without any personal reference.
About the software: Plausible's privacy principles – the software vendor receives no data from this website.

4.3 Objection

You can object to audience measurement at any time. The switch below turns measurement off permanently for this browser:

Measurement is active

Applies to this browser on this device. Clearing browser storage resets the switch.

Alternatively, an informal message to contact@ai-edu.ch is enough.

Transparency note

The measurement code is served from my own domain, not from a known analytics host. Content blockers and your browser's "Do Not Track" setting therefore have no effect here. The switch above is what actually works.

Since no personal recognition takes place, objecting causes you no disadvantage whatsoever in using this website.

5. Processing of company data

5.1 Training data

When delivering workshops and training, the following data may be collected:

  • Names and email addresses of participants
  • Internal example data (anonymised)
  • Training outcomes and feedback

This data is used exclusively to deliver the agreed service and, after completion, is deleted or returned to the client according to the contractual arrangements.

5.2 Confidentiality

I treat all company data received in the course of training and advisory engagements as strictly confidential. The confidentiality obligation is contractually anchored in my Terms.

5.3 AI tools and company data

My training addresses the safe use of AI tools. I recommend that clients:

  • Do not enter confidential company data into public AI systems
  • Use Enterprise versions of AI tools with data-protection guarantees
  • Establish internal guidelines for AI use

6. Contact form and enquiries

When you contact me via the contact form, email, or phone, your details are stored to process the enquiry.

6.1 Data collected

  • Name
  • Company name
  • Email address
  • Area of interest (optional)
  • Message content
  • Origin details: referring page, landing page and campaign parameters (utm_*, gclid), where present

About the origin details: so that the route by which you reached this website is still known when you submit, your browser stores these details on your first visit under the key aiedu_herkunft in session storage. The entry contains no identifier, applies only to that one browser tab, is never sent automatically with any request, and serves solely to attribute your enquiry to the right source. The switch in section 4.3 disables and clears it. For ChatGPT ads we ask for separate, optional permission before storing attribution. Without permission, campaign details are not added to the form or sent to Cal.com. The choice lasts for this browser tab. This ad attribution is unavailable when session storage is blocked.

6.2 Processing via Netlify Forms

With JavaScript enabled, the form sends your enquiry through a Netlify proxy to my own server and waits for confirmed receipt. Without JavaScript, Netlify Forms processes the enquiry and it is subsequently synchronised to my server. In that case Netlify stores the details on servers in the EU/USA.

6.3 Confirmed receipt on my own server

My server in Switzerland stores the enquiry, receipt date and contact ID. A random submission ID prevents duplicate submissions when you retry; it does not track your browsing. Enquiries and bookings with the same email address are combined for handling. I record business needs, qualification, conversations, quotes and orders.

The same details listed under 6.1 are transmitted, plus your IP address, browser identifier and the referring page. The transport path runs via Tailscale, which provides the encrypted connection to my server and only carries the content – see section 8.1. Storage takes place exclusively on hardware in Switzerland.

In addition, I send myself a notification about your enquiry to my own address. For this delivery I use Resend (USA) as a processor; the message contains the details listed under 6.1. The sole purpose is to ensure that an enquiry does not go unnoticed.

Legal basis: Pre-contractual steps (Art. 6(1)(b) GDPR).

6.4 Calendar bookings and ad attribution

Cal.com, Inc. provides the booking calendar. A connection is made only when you open it. Booking information includes name, email, company, enquiry and appointment details. With your optional ChatGPT attribution permission, the five standard UTM parameters are also passed to Cal.com. Confirmed bookings, their campaign origin and cancellations are synchronised to my server through the existing authenticated Cal.com API.

The limited ChatGPT ad test measures confirmed contacts, qualification and orders. Calendar loads, submit attempts and thank-you page visits are not confirmed contacts. No contact data is sent to OpenAI for this test, and no OpenAI pixel or automatic contact matching is installed. Use the switch in section 4.3 to withdraw permission for future transfers; for deletion of existing data, contact contact@ai-edu.ch. The retention periods in section 7 apply. See Cal.com's privacy policy.

7. Retention period

I retain your data only for as long as necessary for the respective purposes or as required by statutory retention obligations.

Data category Retention Reason
Contact enquiries 6 months After enquiry is closed
Contract data 10 years Statutory retention
Invoice data 10 years Tax law obligations
Server logs 30 days Security analysis
Statistics data Aggregated, no personal reference Audience measurement (section 4.2)
Training materials As agreed Per contract

8. Sharing data with third parties

I only share your data with third parties when:

  • You have explicitly consented
  • It is necessary to fulfil a contract
  • I have a legal obligation to do so

8.1 Processors used

Processor Purpose Location
Netlify Website hosting, forms USA (EU Standard Contractual Clauses)
Tailscale Encrypted access to my own server for audience measurement and form enquiries (transport only, no analysis) USA (EU Standard Contractual Clauses)
Resend Sending the notification about incoming enquiries to myself USA (EU Standard Contractual Clauses)
Audience measurement (Plausible, self-hosted) Cookie-free audience measurement – no vendor involved Own server, Switzerland

9. Data security

I use technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or unauthorised access.

9.1 SSL/TLS encryption

For security reasons this website uses SSL/TLS encryption. You can recognise an encrypted connection by the padlock icon in your browser and by the address starting with "https://".

9.2 Further measures

  • Regular security updates
  • Access restrictions to data
  • Encrypted communication

10. Your rights

10.1 Exercising your rights

To exercise your rights, please contact me at contact@ai-edu.ch. I will process your request within 30 days.

10.2 Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data violates data-protection law.

Competent authority in Switzerland:
Federal Data Protection and Information Commissioner (FDPIC / EDÖB)
Feldeggweg 1
3003 Berne
www.edoeb.admin.ch

11. Changes to this privacy policy

I may adjust this privacy policy at any time to reflect changed legal requirements or changes to my services. The current version published on my website applies.

I will notify you on the website of any material changes.


Questions about data protection?

Contact me any time - I am happy to help.

Email: contact@ai-edu.ch
Phone: +41 77 289 52 45

Book an intro call